Frequently Asked Questions
What are bracelets made of?
Reminderband® silicone wristbands are made of 100% industrial-strength polished silicone and backed with a guarantee. Our custom silicone bracelets are of similar quality to Lance Armstrong's Livestrong bracelets and are stronger and more durable than rubber wristbands or rubber bracelets. Bracelets and wristbands that are made of rubber break much more easily and wear out much faster than our silicone bracelets do. For more detailed information visit our wristband specifications page.
What are your size measurements?
Reminderbands generally come in three main sizes: large, medium, and small. The large bands are 8 3/8"; in length and will fit most adults and large-framed teenagers. The medium bands are 7 3/8" in length and generally fit ages 11 and up, including most teenagers and average women. The small bands are 6 6/8" around and typically fit children 6-10 years old. We also sell an X-Large band in the Classic with Colorfill wristband.
If you would like a cut-out for measuring sizes on your wrist, print the Reminderband sizing page. If you have special requirements requiring especially large or small bands, call Customer Service at (800) 922-5401.
Can I create marbleized or segmented wristbands?
We have four marble/camo colors including regular camo, blue camo, pink camo, and desert camo. Choose these colors from the color drop down on a Classic band. For a segmented wristband, choose up to three colors, and then we will divide the band into sections of those colors. Segmented bands require a minimum order of 100.
Can I add a logo or artwork to my wristband?
Definitely. Logos, artwork, and font changes are great ways to create personalized rubber wristbands. You can pick from our font and graphics selection or upload custom artwork in our Band Builder.
Can I order multiple colors and sizes of wristbands with the same phrase?
Yes! From the order page, you can enter your phrase and then choose color and size quantities. Example: My phrase is "REMINDERBAND" and I select 5 Royal Blue, 5 Yellow, 40 Black, and 60 Orange for a total of 140 wristbands with that phrase.
What is debossing?
Debossing is the process Reminderband uses to mold your phrase into your custom silicone bracelets. The letters of your phrase and any symbols or artwork are molded into the silicone of the wristband, not just printed on the surface. Debossing is crisp, precise, and long-lasting.
Will I be charged more for putting text on both sides of my wristbands?
There is an additional setup cost per band to add a second side imprint. This refers to the second outside half of the wristband, which can contain up to 30 characters (including spaces). The cost varies according to quantity.
Can I order wristbands with a different color than the standard 32 colors?
Reminderband offers 32 standard colors that you can choose from for your wristband. However, if you need to match an exact color or would prefer another color than what we offer we can do that for you as well. Custom-colored wristbands require a minimum order of 200 wristbands and there is an extra charge for the custom color. Orders can be placed online. For additional questions, please call 1-800-922-5401, use live chat, or email us.
Can I have color-fill in the letters of my phrase?
Yes! Create a wristband with one color for the band and another color for the text in your phrase. With this method, we deboss your phrase/logo into the bands and then mold another color of silicone into the imprint. The color fill is extremely durable and, unlike screen printing, the silicone lettering is extremely durable and colorfast. Price of color-fill varies based on quantity. We even allow you to choose up to two text/art colors on your band!
Do you send samples?
Yes! Let us know what type of band and colors, and we will try to find a similar band we can send you. Note that we are just sending you samples of what we have on hand. If you want a sample of your very own band you want to order, then you will just need to order like you normally would a regular order. Also, we charge $5 for the sample to cover shipping and handling.
Will I be charged based on the number of characters in my phrase?
No. Since Reminderband does not charge per character, you can create a phrase to convey your message at no additional cost. Each side of most wristband types can hold up to 30 characters, including spaces.
How much do you charge?
Please see the pricing page for greater detail on all pricing -- there is a quick quote calculator that will help you determine your total order price. You can also go to the order page and complete the first 3 steps of an online order. Once you select "Update Cart", the order page will provide you with the price per wristband, shipping price, and the total cost. It will also provide an estimated date of when the order will arrive. This is the best way to check your pricing. Remember that you are not obligated in any way to complete or pay for an order by going to the order pages for a price calculation.
Can you handle large orders?
Yes. ReminderBand® is set up to do orders for 5,000, 500,000, or 5,000,000 with ample time for production (i.e. a couple of weeks). Contact us for pricing and details.
What is your minimum order quantity?
Our minimum order quantity is generally one band, but 50 or more on printed and multi-color bands. On our home page, we put a little badge on top of the band showing the minimum quantity.
What is your turn-around time?
Wristbands with the "fast van" logo can arrive in 2-3 business days. We deliver most other silicone bands in 2-3 weeks. Tyvek orders can also be delivered in 2-3 business days depending on production method and shipping method chosen. When you place your wristband order online it will give you an estimated arrival date. This is the date that we estimate the bands will arrive to you. On orders of 5,000 wristbands or more please add an additional 5 business days for production to the regular delivery times.
Can I change an order once it has been submitted?
Once your order has been sent to our production facility we can not change or cancel the order. If you've made an error or need to change quantity or shipping method, contact us as soon as possible to see what the best recourse is.
How are bands shipped?
Reminderband uses FedEx and the USPS.
Who pays the taxes and duties on international orders?
For orders going to countries outside of the United States, customers are responsible for taxes and duties on their orders.
What payment methods do you take?
Major credit cards, PayPal, and Amazon Pay. US schools and some government agencies have the option to use a purchase order and be invoiced upon shipment.
Do you offer donations for schools, charities, or non-profit organizations?
We do not. We do, however, offer occasional discounts and promo codes. Sign up for our newsletter to receive promotion notifications. You can also share your cause with us to have it featured and raise awareness for your organization.